The 911 calls related to the March 23 delayed response for a child having a seizure on Ridgewood Road, which prompted an angry outcry from some parents after it took 16 minutes for an ambulance to respond, paint a picture of panic and distress from several people on the scene as they waited for the paramedics to arrive.
At one point, a parent screams, "This is too long, where is the ambulance, where is it?"
One 911 operate tells a worried parent, "it looks much worse than it is."
Hear the calls below:
Maplewoodian.com obtained the recordings the same week that Mayor Vic Deluca updated residents stating the delays were caused by a "glitch" in which dispatchers incorrectly sought mutual aid from South Orange.
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