TOWNSHIP UTILITY LINE ALERT

This posted on the Township Website today:

Snow, by itself, does not pose a serious problem for utilities, but heavy snow, icing and strong winds can increase the possibility of downed wires and associated power outages.

Cars striking utility poles can also cause wires to come down. And cold weather can affect the number of calls we receive from customers with insufficient or no heat.
Depending on the severity of the storm, response times for both electric and gas emergency services may be longer than usual. PSE&G asks for our customers’ patience and cooperation as we work to safely restore service as quickly as possible. As the storm gets closer, the utility will provide information about estimated restoration times.

To report downed wires or power outages, customers should call PSE&G’s Customer Service line at 1-800-436-PSEG. PSE&G uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated response when calling PSE&G are encouraged to use it, as it is designed to route their calls to the right destination quickly. The system also provides the option to speak directly to a customer service representative. If you have specific information regarding damage to wires, transformers or poles, we ask that you speak with a representative to provide that information.

Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com.

General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.

In addition, if outages are widespread, the utility will activate its Twitter page to keep the public informed about our restoration progress. Sign up as a follower at http://twitter.com/psegdelivers to monitor restoration progress